Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Our team of specialists will try their best to answer to your assistance requests in approximately 1 hour. If, however, the issue you have stumbled upon needs the assistance of our Administrators’ =Dept,= we will address the ticket to the person in charge and will write a reply to inform you.

  • Top quality support service

  • Top–quality Customer Help Service

  • We will offer you 24/7 customer help and support through a turbo–fast ticket platform integrated into your Control Panel. You could email us anytime about any of the applications that come pre–installed on your virtual server, which include the chosen OS, the server administration panel and our in–house created Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that will come free of charge with your virtual server, you will find an informative Help zone, containing everything you should be aware of when managing your internet sites and apps. We have integrated a wide range of how–to articles and reviews and video courses that demonstrate the important web site managing responsibilities in an understandable form.