1 hour ticket response
We are devoted to offering a swift and proper answer to each ticket submitted by a customer. Our professional help desk support team members will examine your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. Actually, our average trouble ticket response time has proved to be 20 minutes.
An Outstanding Customer Service
We have a team of web hosting support experts who will be happy to respond to all your inquiries whenever you need help. The majority of our tech support engineers have lots of years of experience in the Linux shared website hosting world, so you can constantly count on quick and detailed answers to your concerns.
An Intuitive Help Center Section
Built into the Hosting Control Panel is an easy–to–browse Help Center section, which offers various sources of information. You can search through a constantly updated knowledge base featuring web hosting account management articles and website administration articles, check the educational video tutorials or explore the F.A.Q. archive.