Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help team is qualified to speedily address all Linux shared website hosting users’ inquiries and assistance requests. Via our ticket system, it is also possible to supply your issue and a support team representative will likely go back to you within max 1 hour. In fact, practice has confirmed that the average reply time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any issue you may have to do with’s offerings. We’ve got consultants on duty continually to give you instructions anytime necessary. You can utilize the ticket system or drop an email whenever you want, alternatively you can grab the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a huge education base into the Control Panel so you can have convenient step by step details at any time. Each part of the Control Panel has its own contextual guide area showcasing a variety of how–to posts. We have also organized video lessons to offer you with a much better visual representation of just how to conduct any given procedure.