Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center incorporated into’s Hosting Control Panel features a selection of help articles and regularly asked questions. Aimed at solving any common issue that you could face, they are compiled by our support team of skilled technicians.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually display how you can troubleshoot a typical problem related to your Linux shared website hosting account. You can find the tutorials in the Help section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 technical support service and a sixty–minute response guarantee. Our trained tech support engineers will be online for you 24/7 to attend to your enquiries and to remedy any issue that you could stumble upon. Just send a support ticket from the Help Center and we will respond back to you in a flash.