A 99.9% Server Uptime
The primary benefit of establishing your own shared website hosting platform is that you do not need to be worried about compatibility – you set up a specific set of software apps in such a way so as to work with a defined set of hardware elements. The final outcome is something much more stable and dependable, because there are fewer possible chances of failure. We have set up our cloud hosting system using tried and trusted hardware components in addition to a seriously customized version of Security–Enhanced Linux so as to set up an incredibly secure and safe home for your own personal sites.
That is the reason why, with all our Linux shared website hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to supply a topflight web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve set up our very own custom network to ensure the best possible connection speed with the outside world.
And thanks to this, irrespective of which data centers you pick: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to decrease all potential risks with our cloud hosting plans and even though we provide premium–quality support, sometimes the client is simply not satisfied with what we are offering. Or he needs to move to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely pleased, you will receive a reimbursement.
24/7 Technical Support
We have punctiliously picked each member of our 24x7 support team so that we can offer the very best client care service you can possibly get. Each one of our technicians has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re available to you 24–7 – you’ll be able to touch base with them whenever you want and they will respond back to you as soon as possible.
Their average support ticket response time is under twenty minutes, whereas with many other web hosting firms you are forced to wait for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under sixty minutes.