You can find lots of shared website hosting companies on the market, yet most of them are resellers that have minimal resources, particularly when it comes to support. A good way to distinguish them is the option to get in touch with the company over the phone. The level of support that you will receive through this particular channel of communication varies based on the supplier - several of them provide you with professional telephone support, many others offer common and customer support only because some matters are more time-consuming and it is easier to be resolved with a support ticket, especially if the situation has to be escalated. However, it is good to know that you can always contact your hosting supplier since there are lots of small-scale matters that can be taken care of effectively and timely through a phone call, not mentioning that you can get more information regarding the services before you become a customer.

Phone Support in Shared Website Hosting

In case you decide to buy one of our Linux shared website hosting, you'll be able to talk with our support team over the telephone for 14 hrs a day. We will assist you in choosing the proper plan for your websites because we think that it's better to discuss such matters with a live person. In case you already own an account, we will assist you with any sales/billing questions and / or general issues, even with some tech matters which don't require too much time or escalation to an administrator because it is more convenient to open a ticket for time-consuming matters in order to have the entire communication in a single place. We have phone numbers in the United States of America, the UK and Australia, so you'll be able to call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Hosting

Every time you want additional information for the Linux semi-dedicated hosting that we supply, you're able to call any of the three support lines we have worldwide - in the United States, the UK and Australia. Thus, you'll be able to check ahead of time if our solutions are suitable for your sites. In case you are already our client and you own a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours every day about any billing or general questions. For entirely technical issues you'll have to take advantage of our ticketing system so as to get in touch with our technical support since someissues just require extra time to be resolved, but we can help you on the phone with quite a lot of minor tech problems as well, saving you the time and efforts.