A live chat is among the methods of communication provided by some website hosting companies as part of their support services. Depending on the service provider, the chat is used for billing, pre-sales and/or tech support. This way of communication is quicker in comparison to a support ticket and it'll make it much more unlikely to misspell or misunderstand something in comparison to a phone call with a representative. Furthermore, when the trouble that you have needs some time to be investigated and dealt with, you can do something else meanwhile instead of just waiting, like you'd have to do if you call. You can also use a live chat support service totally free as long as you have Internet accessibility even when your website hosting supplier is located in a different country and they don't have a local phone number you can call.

Live Chat Support in Shared Website Hosting

We supply a live chat support service for all Linux shared website hosting that we offer and we're able to assist you with almost everything live. If you don't have an account with us yet, we'll give you more details about the plans so as to help you to choose the most suitable plan. If you are a current customer, we can help you with any general or billing issue and with plenty of common technical matters, for example an e-mail address setup in a desktop e-mail client. When you can't give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat will be the best option to contact us. Needless to say, some matters require more time to examine and test, which means that you will need to open a ticket to our technicians, still, we are able to save your time and assist you with various troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is available to all of our potential and present customers. In case you are searching for a new hosting account, you are able to chat in real time to one of our representatives and obtain more information about our Linux semi-dedicated hosting so as to choose the best plan for your sites. If you already have an account with us, we'll be able to support you in a timely manner with general, billing and first-level technicalmatters. Though sometimes you will need to open a ticket as there are problems that cannot be resolved on the live chat, we will be able to help you with various basic tasks, for instance installing an e-mail account in an email client or redirecting one domain to another one. Thus, you'll enjoy quick support and you'll save plenty of time.