Regardless of the fact that the hosting service supplied by the different companies is approximately the same, every provider has got a customized platform with its own modifications and ways to perform particular tasks. In such a case, an info-packed knowledge base would be exceptionally useful both for people with zero prior experience and for technically experienced individuals who will ultimately discover how particular procedures are performed, but will lose precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users time and energy. The result is more satisfied clients, since they can effortlessly find the information they wish, and considerably less work for the customer service staff, because usually the vast majority of the inquiries and problems that clients have got are already enumerated in the knowledge base. On the condition that the articles themselves are properly written and encompass more topics, you’ll be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we’re offering include an elaborate knowledge base where you can find everything you need to know with regard to your hosting account. Regardless of whether you are intending to set up a brand new database, to redirect a domain by means of an .htaccess file or to create an e-mail account on your desktop PC or phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a given section of your Hepsia Control Panel, you will see articles that are dedicated to the features that you can access through it. If you wish to see the complete list of articles and get familiar with all the functions that Hepsia offers, or only to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to encompass any issue that you may encounter, but in case you don’t find what you desire, you can always touch base with us, as our tech support staff members are available 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with an extensive article library where you can find any information that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we’ve collected from our customers over the years and, as a result, our articles touch upon specific issues that you may face and present the best way to correct them, for example receiving an HTTP 500 error message or not being able to send e-mails from your desktop PC although you have the correct SMTP settings. The articles are available in each single Control Panel section and you can access them whenever you wish. They can help you enlarge your knowledge not only about our platform, but also about the web hosting realm as a whole, as they contain step-by-step guides and general info such as what cron jobs or file permissions are.